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HELP & ADVICE

Frequently asked questions.

Answers about our print and design services, quotes and sending artwork — all in one place. We work with customers across the UK.

General & quotes

Contact & quotes
Do you work with customers outside Chesterfield?

Yes. We’re based in Chesterfield and take on print and graphic design work nationwide. Send artwork through our artwork upload page, or contact us to discuss your project, quantities and deadline.

Can you help if I don’t have artwork?

Yes. Describe what you want to achieve and share any text, photographs or references you have. We can discuss the design work needed.

Can you use my existing artwork?

Yes. We can look at your file and discuss whether it is suitable for the size and format you need. PDF is usually a useful starting point; check with us before exporting if you’re unsure about bleed, colour or resolution.

What do you need for a quote?

The size, quantity, number of pages or sides, your preferred material or finish, and the date you need it. Tell us whether the artwork is ready or needs designing. If you’re unsure, we can help you work through the specification.

Can you print my art and greeting cards?

We can print artwork for artists and create greeting cards from your designs. Share your image or artwork file, the size and quantity you have in mind, and whether you would like prints, cards or both. We’ll discuss the paper, format and any artwork preparation needed.

Business printing

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Can you design the print for us?

Yes. We can work from your text, photographs and brand assets to create the layout, or help prepare existing artwork.

What should I send for a quote?

The size, quantity, number of pages or sides, preferred paper and any finishing requirements. Let us know whether the design is ready and the date you need it.

Can I order another run of an existing job?

Send us the artwork or details of your previous order. We’ll confirm the specification and any changes before production.

What finishing options do you offer?

We offer binding, creasing, folding and lamination. Tell us how your print will be used, the size and quantity, and we’ll discuss a suitable finish.

Do you print programmes, tickets and music?

Yes. We regularly print programmes, tickets and printed music, as well as wall calendars and postcards. Send the artwork, quantities and deadline so we can discuss your job.

Can you print manuals and workbooks?

Yes. We produce manuals and workbooks and can discuss paper, page layout and binding. For a quote, tell us the page count, size, quantity, printed sides and any finishing requirements.

Large format & display

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Can you help with the display artwork?

Yes. We can design a layout or review your existing file for the intended dimensions and viewing distance.

Can a small image be printed as a large poster?

It depends on the image resolution, finished size and viewing distance. Send the file before ordering so we can discuss whether it is suitable.

What do you need to recommend a material?

Tell us whether the display is indoors or outdoors, what it will be mounted on, how it will be used and how long it needs to last.

Do you print stickers, labels and window graphics?

Yes. We regularly produce stickers, labels and window graphics. Tell us the size, quantity and surface they will be used on so we can discuss the material and finish.

Can you supply signs and mounted printed boards?

Yes. We produce signs, mounted printed panels and boards. Share the dimensions, quantities and how and where they will be used so we can discuss a suitable specification.

Graphic design

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Can you start from a rough idea?

Yes. We can discuss the message, audience and format, then work out the design needed to bring it together.

Can you update artwork we already have?

We can look at the files and discuss what can be changed. Original editable files are helpful; send what you have so we can assess it.

Do you also print the finished design?

Yes. We offer design and print together, so we can plan size, layout, paper and finishing as part of the same project.

Art prints

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Can you print from a photograph of my artwork?

Share the file with us first. Sharpness, lighting and resolution affect the result, and we can discuss whether it is suitable for the print size you want.

Will the printed colours match my screen?

Screens and printed paper display colour differently. We can discuss your expectations and the paper choice before the job is produced.

Can the same artwork be used on greeting cards?

Yes. We can help adapt the layout for a card as well as an artwork print. Tell us the formats and quantities you have in mind.

Greeting cards

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Can you create cards from my artwork?

Yes. Share the artwork file and your preferred card size. We can help with positioning, cropping and any additional text.

Can you print a message inside?

Yes. Tell us the wording and which inside panel you want to use, or let us know if you prefer the interior to be blank.

Can I include my logo or artist details on the back?

Yes. Send your logo, name, website or other details and we can incorporate them into the card layout.

Sending artwork

Upload & guidelines
How do I send you artwork?

Use our artwork upload page to send files through Dropbox. You’ll enter your name and email when uploading. No Dropbox account is needed. Please arrange your print job with us separately; uploading files does not place an order or approve a proof.

How should I name my files?

Include your name in each filename so we can match the artwork to your order.

What format should I supply?

Supply a print-ready PDF with 3mm bleed where required. Do not include crop marks or other print marks.

What if my artwork is not print-ready?

Contact us for help preparing your artwork. Files that need artwork preparation may incur a charge. We’ll discuss any charges with you before proceeding.

Can’t find your answer? Contact our team and we’ll help.